Frequently Asked Questions

Count on the experienced team at Clean Flo Sewer & Drain for answers to all your plumbing questions.

At Clean Flo Sewer & Drain, we want to be your go-to resource for all things plumbing related in Anderson, SC, whether that be a repair, installation, or just a question. That’s why we’ve put together this collection of commonly asked plumbing questions.

Why is my water discolored?

Water discoloration occurs due to various factors, which affect the water supply.

  • White or cloudy water may indicate over-chlorination or a build-up of trapped air bubbles, which, when released, cause tiny white bubbles, just like in carbonated drinks. This discoloration does not affect water quality and often dissipates after a few minutes.
  • Yellow, brown, or reddish water indicates rust in the pipes or water supply into your home or business. This discoloration does affect water quality, and you should call our plumbing technicians at Clean Flo Sewer & Drain to get to the bottom of the problem.

You may also experience water that appears blue or green in color. This discoloration points to an overabundance of algae bloom in the local water supply or leaks in the copper pipes supplying water to the space. Although this discoloration is harmless, you should still contact a professional plumber to check the water supply.

Why am I experiencing sewage back-up at my house?

Sewer clogs and back-ups are often caused by a malfunction in the backwater valve, which protects water from getting back into the home. The valve may have significant corrosion, which prevents it from working properly, or debris from stormwater or other sources may lodge against the valve’s seat, preventing it from closing tightly.

Other reasons for sewage back-ups include flushing grease, food, oil, solvents, or hygiene products down your sewer system and a general lack of maintenance over the years. Get in touch with our qualified plumbers for emergency service should you experience a sewage back-up.

What is hydro jetting, and when do I need this service?

Hydro jetting utilizes pressurized water to thoroughly clean pipes and drain lines. This non-invasive treatment quickly flushes out debris, waste, and sludge, blocking your plumbing using a special hose with a multi-directional nozzle that clears out your system and prevents future build-up.

At Clean Flo Sewer & Drain, we recommend hydro jetting to clear tough clogs, remove tree roots in pipes, or before a trenchless sewer repair to create a clean pipe for the new lining to adhere to.

How often should I clean my water heater tank?

If you have a water heater tank, we recommend that you clean it at least once a year. Regular cleaning prevents leaks, sediment build-up, and water discoloration and removes potentially harmful sludge and debris from the inside of your tank.

Our plumbing technicians use the best industrial cleaning products to scrub your tank and keep your water heater performing at peak efficiency.

How do tankless water heaters work?

Tankless water heaters, also known as point-of-use or on-demand water heaters, provide hot water instantly and don’t have water storage tanks as conventional water heaters do.

They are 30-50% more efficient than traditional water heaters and are cost-effective, durable, and easier to maintain. These water heaters also don’t take up much space, making them excellent options for smaller spaces.

Why are my water bills going up?

If you are getting inexplicably high water bills, there are several things you can check to pinpoint the problem.

Is water overflowing into your water heater tank’s overflow pipe? Do you have an underground sewer pipe leak?

Regular maintenance from our expert team of plumbers at Clean Flo Sewer & Drain will ensure there are no leaks or overflows in your plumbing system, preventing the need for frequent maintenance and high utility bills.

Does Clean Flo Sewer & Drain provide emergency plumbing services?

Yes, we do offer emergency plumbing services in the Anderson area! At Clean Flo Sewer & Drain, we guarantee you a reliable, cost-effective, and convenient 24-hour emergency plumbing repair. You can call our plumbing professionals to request service and get your plumbing emergency sorted as quickly as possible.

Have more questions or need to schedule service? Call our Clean Flo Sewer & Drain team at 864-659-2550 for immediate assistance.